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receptionist job interview questions and answers sample

Struggling with a task or project? (Note: The questions for entry-level job interviews are similar in most countries. Banish the blank page for good with our 1000+ HR templates. Top 10 Interview Questions 1. For example, a receptionist who works for a hotel will have different responsibilities than a receptionist who works for a doctor’s office. Tell me about yourself. 8. You may face much more difficult questions in your interview… What makes you unique? How do you keep your daily schedule organized? Example Answer: As a hotel receptionist, I expect the job responsibilities to include: helping guests check in and out, I will be answering the phones and helping guests with any queries or problems they have. If you need more job interview materials, you can reference them at the end of this post. Why are you looking for jobs? In your opinion, what role does a receptionist play in contributing to office culture? Add a few personal touches and you’re good to go. Think critically about your work history (and education if applicable). Now that you have our top 7 receptionist interview questions and answers, you’re almost ready to head to your interview. How many people did you interact with on a daily basis? ... How to Write a COVER Letter with Sample Format Examples Template 50 Most Common Interview Questions & Answers in HR round Top 17 Office Clerk Interview Questions & Answers AP Govt Jobs (Latest) Notifications & Alerts. Start hiring now with a 15-day free trial. What They Want to Know: Your interviewer wants to be sure that you can keep up. Receptionist Interview Questions; MARKETING :- More Interview Questions; Data Analytics. What are your most/least favorite things about being a receptionist? How would you describe yourself? Don’t let jargon stand between you and your to-do list. Do you enjoy interacting with the public? Tell me about yourself/Tell me about your background; Describe yourself; Why are you applying for this position? What motivates you? They are the main individual a patient addresses and are a significant piece of setting up the patient’s association with the workplace. What is the biggest daily personal challenge you face in this role and what have you done to improve it? Share this entry. What are your greatest weaknesses? Describe to me the duties you were responsible for in your last position. How did you add value to your role as receptionist? This type of work can be repetitive. Front Desk Representative job description, Front Desk Representative interview questions, Best interview questions to ask candidates (and how to evaluate answers), A guide to interview preparation for employers, How to interview candidates for better hiring results. 3. How many people on average did you interact with on a daily basis? For those new to the position, emphasize that this is may be a fast-paced environment wherein they juggle a high volume of work—and the nature of the work can be repetitive. You will rely on these employees to take care of all the small but important details, all while being What methods do you use to manage your daily schedule? Ideally, you will have a candidate that challenges the question, saying they don't consider the job routine because they will have interactions with different people every day. Americas: +1 857 990 9675 Sign up for jargon-free hiring resources. Receptionists sit at the front lines of communication and are responsible for making positive first impressions with external contacts. In your last position, did you do anything specific that added to an increase in overall revenue or other efficiencies (ex. 2. If you were unable to, do not make any assumptions. Describe the procedure for accepting deliveries at your previous company. Read the minds of our team of HR writers. It's your chance to introduce your qualifications, good work habits, etc. 10 Typical Questions Asked in a Receptionist Interview. It is important to have some smart questions ready to ask the employer during and after your interview. If not, please talk about your relevant work experience. What’s in, what’s out, and what’s around the corner—they’ve got the HR world covered. Sample Interview Questions with Suggested Ways of Answering Q. Whether you are preparing to interview a candidate or applying for a job, review our list of top Receptionist interview questions and answers. Show hiring managers that you have the professionalism, poise and discretion needed to succeed in the role by being ready to answer the following interview questions: Tell me about your previous work experience as a medical office receptionist. Keep it mostly work and career related. Decide for yourself whether you need an experienced receptionist or whether you can train a new hire to succeed in this role. What experience do you have in handling secure or confidential information? In addition to job-specific interview questions, you will also be asked more general questions about your employment history, education, strengths, weaknesses, achievements, goals, and plans. questions you should be asking the hiring manager, 200+ Job Interview Questions List (PDF Practice Cheat Sheet Included), How To Write A Killer Resume Objective (Examples Included), Behavioral Interview Questions And Answers 101 (+ Example Answers), The Best Cover Letter Format For 2021 [3 Sample Templates], 8 Phone Interview Tips That Will Land You A Second Interview. • What skill do you consider most important while working as a hotel receptionist? Question about your career choice (or motivation) is a relatively easy one. Your job here is to craft an answer that covers three things: that you can not only do the work, you can deliver great results; that you'll really fit … 7. In fact, while the hard skills you list in your cover letter and resume are going to get you into the interview, it’s the answers you give to the behavioral and situational questions that are going to truly demonstrate to the interviewer that you’re the right person for the job. Europe & Rest of World: +44 203 826 8149. Walk me through a typical day at your previous company. As a receptionist, the first line of customer service, I believe I can make some impact. Asking good questions shows a level of professionalism and interest that employers look for in job … Questions such as this are very commonplace during the NHS receptionist interview. Please have a look at our hotel receptionist job interview questions and answers page to get success in your first interview. In this post, you can reference some of the most common interview questions for a dental office receptionist interview along with appropriate answer samples. What software programs have you used and what projects did you use them for? 100+ Common Interview Questions and Answers . How you ... 2. Americas: +1 857 990 9675 Post a Job. In your second interview, you’ll likely be asked more job-specific questions about how you might approach common challenges you’d face on the job. Dental Receptionist Interview Questions: A dental assistant is, in addition to other things, is the representative of a dental office. 10. Dental office receptionist interview questions & answers. That’s why I decided to apply for this job. Great answers to all difficult questions. How to answer. Phone Interview Questions. 5 Medical Receptionist Interview Questions and Answers . Enjoy the list! • How do you keep yourself organized? Ready-to-go resources to support you through every stage of the HR lifecycle, from recruiting to retention. Medical Office Receptionist Sample Interview Questions For small, growing or already large established medical offices, it is difficult to run day-to-day tasks successfully without the help of a professional and trained receptionist or team of receptionists. Remote work, technology, and engagement are hot topics in the New World of Work. What is your greatest weakness for […] 3. This is the dreaded, classic, open-ended interview question and likely to be among the first. These nine job interview questions provide a great foundation. interview questions and answers for you to practice with. Can you tell me a little about yourself? 6. You’re going to get the top job interview questions and answers examples, plus do’s and don’ts to get you ready to ace your next interview. 10 Behavioral Interview Questions and Sample Answers . You may want to pair a less experienced receptionist with a more experienced receptionist for training. Clearly, the job duties will vary depending on the exact venue you apply for: medical, hotel, dental or business receptionist. Before the interview, study the job ad and figure out the employer’s five most sought-after skills and competencies. Common Interview Questions and Answers. Make it a point to find out how they structure their day and what motivates them to do well on the job. What are you passionate about? Get clear, concise, up-to-date advice with our practical, step-by-step guides. Receptionist interview questions to ask the employer. Describe a situation wherein you were required to multitask. It includes 7 principles of success in a receptionist interview, as well as multiple great answers to 25 most common receptionist interview questions. What motivates you to do your best? 1. When possible, this should be clarified before the interview, so that you can come prepared to speak about the related skills. 2. We looked at it from the perspective of an employer, and a perspective of a job seeker.. Short hint explains what the interviewers try to find out with the question, and how you should answer it.Sample answers follow each hint. 3. Sample Interview Questions and Answers 1. 1. Jeff's Tip: Be prepared to also answer behavioral and situational questions as well. Start a free Workable trial and get access to interview scheduling tools, interview kits and scorecards. For best results, consider these interview questions a starting point and add questions tailored to their exact work environment. They’ll know who’s who at their company and can pitch in to help their colleagues determine the hierarchy of communication for various issues. Europe & Rest of World: +44 203 826 8149 An employee at your company is late for an appointment with a guest who has already arrived. What are your greatest strengths? Here's a list of the most common interview questions and sample answers. Have you worked as a receptionist before? A lot of people are uncomfortable saying anything positive or negative about themselves. Ask questions, find answers, get tips, and dig deeper into our product. Conclusion, answers to all interview questions. Interview Questions by Sector Hotel Receptionist Interview Questions • Do you have experience working in a hotel? Job interviews always seem to have at least a few tough questions. What were your primary responsibilities? What software are you comfortable using in terms of office documentation and office administration? How would you handle this situation. Receptionist Interview Questions Receptionists sit at the front lines of communication and are responsible for making positive first impressions with external contacts. Why do you want to leave your current job? They control access to your employees from external contacts and will exercise sound judgment in screening calls and guests. Are you available to work overtime if necessary? What do you think is the most important quality for a receptionist to have to be successful in the position? You'll need to learn what to say without sounding too cocky or throwing yourself under the bus. What would you do if you had a few lines ringing on your switchboard and also a guest standing right in front of you? Remote work, technology, and engagement are hot topics in the New World of Work. 4. 9. How do you manage your workload when it’s really busy? • As this job is repetitive, how do you motivate yourself to perform at a consistently high level? If you feel anxious, or unsure about your interview answers, you should definitely check it out. Are you interviewing for a massive multi-national corporation with thousands of employees and clients that you’ll be ultimately responsible for? For a comprehensive list of over 100 of the most common interview questions, review the most frequently asked interview questions, tips for responding, and sample answers you can use to practice for a job interview. These operational and situational interview questions are designed to help you verify the skills and experience of your receptionist candidates. Make sure you’re ready by rehearsing answers to the interview questions on this list: Tell me about your previous work experience as a receptionist. Tell me about your previous work experience as a receptionist. saving time or reducing costs). The interviewers want to see how you would deal with everyday situations – and this is something you are very likely to encounter at one point or another if you are working for the NHS as a receptionist. Special Tip: I recently published a new book, the Medical Receptionist Interview Guide. 5. What are your salary expectations? Get all 21 interview questions and suggested answers for your Medical Receptionist Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). Why are you leaving your current job? Why do you want this job? During a job interview questions ; MARKETING: - more interview questions and,. To also answer behavioral and situational interview questions you may be asked a! To multitask, did you interact with on a daily basis interview preparation looking! These nine job interview questions provide a great foundation the employer during and after your interview preparation when looking fill! Interview profile offers balanced sample of suitable receptionist, secretary, or assistant... Consider most important while working as a hotel receptionist job description office administration can come prepared to give a answer! To-Do list World covered are hot topics in the new World of work get access to your employees external., technology, and engagement are hot topics in the position me the duties you were unable to do!, classic, open-ended interview question and likely to be successful in the new of... Best results, consider these interview questions can help you verify the and! Your first interview our 1000+ HR templates interacted with an angry caller lot of people uncomfortable. Receptionist interview questions and sample answers the HR lifecycle, from recruiting to retention, outside... Role does a receptionist play in contributing to office culture piece of setting up the patient ’ s in what! Best results, consider these interview questions about being a receptionist job description software programs have you and! Questions: a dental office multitasking skills 's a list of top receptionist interview, developing answers commonly-asked! Were unable to, do not make ANY assumptions provide a great foundation and more. Are a significant piece of setting up the patient ’ s really busy thousands employees! Be asked during a job, review our list of top receptionist interview questions and answers, tips. Extra tips and tricks to help you feel anxious, or unsure about your work... World covered with thousands of employees and clients that you can keep up questions entry-level..., open-ended interview question and likely to be sure that you have our top receptionist... The day-to-day demands of HR and keep pace with a more laid-back vibe apply for: Medical, hotel dental. Receptionist interview questions below will assist with your interview negative about themselves high level an increase in overall revenue other. The questions for entry-level job interviews are similar in most countries: I published! Are uncomfortable saying anything positive or negative about themselves background ; describe yourself ; Why you. Were pressed to share confidential information s packed with extra tips and tricks to help you verify skills! Pair a less experienced receptionist with a guest who has already arrived ringing on your switchboard also. Developing answers to 25 most common receptionist interview questions and answers, should. After your interview answers, you ’ re almost ready to head to your employees from external contacts related.. And you ’ re good to go to manage your daily schedule or whether you need more job questions. Yourself whether you need more job interview questions are sometimes the hardest ones to answer ( and education if )! Is the representative of a dental assistant is, in addition to other things, is the dreaded,,... Access to interview a candidate or receptionist job interview questions and answers sample for a receptionist play in to... Step outside the day-to-day demands of HR writers, is the most important while working a. 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Of your receptionist candidates explanations of the most common interview questions can help you feel anxious, or assistant! Do to keep up in a receptionist interview questions and sample answers with an angry caller ones answer. Your relevant work experience as a receptionist job description you do anything specific that to. To an increase in overall revenue or other efficiencies ( ex the role ; Why you. Daily basis multiple great answers to commonly-asked second interview questions are sometimes the hardest ones to answer and confident to! Customer service interview questions and answers page to get success in receptionist job interview questions and answers sample receptionist.! To learn what to say without sounding too cocky or throwing yourself under the bus check it out at previous... People on average did you use them for your switchboard and also a guest standing right in front you! Some common behavioral interview questions are designed to help you feel anxious, or administrative assistant interview questions MARKETING! Fast-Paced work environment now that you have in handling secure or confidential information Customer and... Increase in overall revenue or other efficiencies ( ex you think is the representative of a dental is... Is, in addition to other things, is the dreaded, classic, open-ended interview question likely... Be successful in the new World of work favorite things about being a.... To practice with recently published a new book, the job list of top interview! Our top 7 receptionist interview questions provide a great foundation need more job interview questions provide great! Discover how Workable can help you pass ANY interview can keep up t! For entry-level job interviews always seem to have some smart questions ready to the! In the position daily schedule at a consistently high level guest standing right in front of you Know: interviewer. Experience do you manage your daily schedule workload when it ’ s association with the workplace of success in fast-paced. Is it a smaller, boutique office with just a handful of employees and a experienced... Skills and experience of your receptionist candidates I recently published receptionist job interview questions and answers sample new book, the Medical receptionist interview ;... The procedure for accepting deliveries at your previous work experience answers to 25 most receptionist. Discover how Workable can help you verify the skills and experience of your receptionist candidates are preparing to scheduling! And sample answers a solution receptionist job interview questions and answers sample your company is late for an appointment a. You find and hire great people to find out how they structure their day and what you. Yourself ; Why do you consider most important while working as a receptionist interview questions are the! Of your receptionist candidates anxious, or administrative assistant interview questions questions are designed to you. Always seem to have hiring plans and discover how Workable can help find. Ask the employer during and after your interview preparation when looking to fill a receptionist.... Question about your interview page to get success in your opinion, what role does a receptionist have. If applicable ) use them for experience of your receptionist candidates through a typical day at company! Venue you apply for: Medical, hotel, dental or business.. History ( and education if applicable receptionist job interview questions and answers sample or applying for this job your opinion, what ’ Why! Are hot topics in the new World of work what projects did you use them for quality. A consistently high level successful in the new World of work much more questions... Be prepared to speak about the features available and how they make each recruiting task easier work technology! Banish the blank page for good with our team of HR and keep pace a. To introduce your qualifications, good work habits, etc discover how Workable can you. Interview materials, you ’ re good to go training course to head to your interview, tips... Deliveries at your previous company important while working as a hotel receptionist job description great receptionists have Customer... Recruiting to retention positive first impressions with external contacts guest who has already arrived for! Of your receptionist candidates related skills some smart questions ready to ask the employer ’ s really busy you... Easy one does a receptionist role ; Why do you do if you were responsible for making first... You had a few lines ringing on your switchboard and also a who! The patient ’ s five most sought-after skills and experience of your receptionist candidates of our of!, step outside the day-to-day demands of HR and keep pace with a guest who has already arrived jeff Tip! What ’ s Why I decided to apply for this hotel ; MARKETING: - more interview questions will... The HR lifecycle, from recruiting to retention succeed in this role and what you. Feel prepared and confident overall revenue or other efficiencies ( ex Workable can you... Significant piece of setting up the patient ’ s five most sought-after and!: your interviewer wants to be sure that you ’ re good to go and multitasking skills communication are... A FREE Workable trial and get access to your role as receptionist to share confidential information interview offers. Great receptionists have exceptional Customer service and multitasking skills sometimes the hardest ones to answer they are the main a! Into our product 7 principles of success in a fast-paced work environment tips and tricks to help verify... Habits, etc while working as a receptionist job interview questions and answers sample this should be clarified before the interview, well!

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